Privacy Policy

Neologics (“the App”) and tryneologics.com (“the Website”) are published by Tuvo Labs (“we,” “us,” “our”). We respect your privacy and are committed to protecting it. This policy explains what information we collect, how we use it, and your choices.

Information stored on your device

Your learning progress, preferences, saved words, and settings are stored locally on your device. This data is not transmitted to our servers.

Analytics and diagnostics

We may collect app diagnostics and website usage information, such as features or pages used, session activity, approximate location, browser and device information, and crash reports. We use this data to understand performance and improve Neologics.

Website cookies

The Website uses necessary browser storage to remember your privacy choice and a short-lived first-party cookie to select the appropriate regional consent experience. Where permitted by your region and preferences, Google Analytics may set _ga cookies to distinguish visits and sessions. You can change this choice at any time through Cookie settings in the Website footer.

Purchase information

In-app purchases are handled by Apple. Web purchases are handled by Stripe. We receive transaction and subscription status needed to provide access, but Apple and Stripe process your payment details.

We use the information described above to:

• Provide and improve the App’s features
• Fix bugs and improve stability
• Understand aggregate usage patterns
• Verify subscription status
• Remember and apply your website privacy choices

We do not sell or rent your personal information. We use service providers only where needed to operate Neologics, understand Website performance, process payments, and maintain security. Their processing is governed by their terms and privacy policies.

The App may use the following third-party services:

• Apple App Store, for purchases and subscription management
• Google Analytics, when allowed, for Website usage analytics
• Vercel, for Website hosting and privacy-conscious web analytics
• Stripe, for web checkout and payment processing

Each service operates under its own privacy policy, which we encourage you to review.

Your learning data remains on your device for as long as you use the App. Deleting the App removes locally stored learning data. The Website remembers your privacy choice until you change it or clear your browser storage. Google and other service providers retain data according to their published policies and our configured settings.

The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly address it.

You can:

• Delete the App at any time to remove all locally stored data
• Manage notification preferences within the App’s settings
• Manage or cancel subscriptions through your Apple ID settings
• Change Website analytics preferences at any time using Cookie settings

We take reasonable measures to protect your information. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Continued use of the App after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, contact us at support@tryneologics.com.